Transfer agency services

Improve transparency
Enhance efficiencies

Relationships and efficient communication with investors are absolutely critical, and we are passionate about helping you support and enhance those relationships. Investor services are an integral part of our Fund Solution. We follow a robust investor due diligence process to ensure that your fund and entity remain compliant with Anti-money Laundering (“AML”) regulations in the relevant jurisdictions.

We know investors want transparency, and we facilitate that transparency to support your relationship by giving them access to our secure cloud-based portals, giving investors peace of mind through the ability to access their information anytime, anywhere, and from any device.

Our connected technology solutions expedite and simplify daily investment management tasks, such as distributing secure notices, financial statements, and investor reports accessed through secure cloud-based investor portals. We offer dynamic reporting and data rooms for fund raising; ultimately, we help our clients improve their ability to be transparent with investors while simultaneously enhancing efficiencies.

Fund managers benefit from $3.8m savings with Apex

Find out more in The Total Economic Impact™ of Apex Group by Forrester

We provide transfer agency services to a wide variety of fund structures and asset classes. Our teams have an in-depth understanding of the funds industry, local regulatory framework, and tailor our transfer agency services to suit your operational needs.

Services include

AML screening to ensure investor compliance with money laundering regulations of the jurisdiction where the entity is domiciled and the applicable regulations of the contracted administrator
Upfront and ongoing screening of investor and associated parties (Ultimate Beneficiary Owners, directors, trustees, etc.)
Maintain investor registers, including all static data, such as Employment Retirement Income Securities Act status, new issue eligibility, etc.
Generate and distribute investor statements and other fund information through a secure investor portal
Generate tailored investor reporting
Receive, reconcile, and process subscriptions, redemptions, transfers and switches, including facilitating investor money movements
Receive, calculate allocations, and process capital calls and distributions for the fund, including facilitating investor money movements and issuing capital call and distribution notices
Capture and track investor capital activity and maintain partners’ capital accounts
Maintain shareholder registers
Distribute investor communications as required
Provide 24/7 access to a secure web-based data room
Set up and maintain bank accounts
Process investor transfers
Provide daily shareholder cash management
Set up and maintain institutional and retail investors accounts
Provide privacy, AML and Rule 22c-2 compliance services
Support National Securities Clearing Corporation processing and provide dealer services